Type: Full-time
Location: Winona, MN or Rochester, MN

Merchants Bank has an opening for a Trust and Estate Administration Specialist.  This position can be worked from our Winona or Rochester locations.  Duties include handling the administration of contested and uncontested trusts and estates and communicating with a variety or internal and external professionals. Also will review, interpret and analyze statutes and legal documents to ensure compliance. 

A Bachelor’s degree is required and experience as part of a law firm, trust department, or similar employer is preferred.  Must have experience or the desire to gain knowledge in the probate process, conservatorships, and trust and estate administration.  Must have the ability to deal with difficult situations with poise and patience and have excellent written and oral communication skills.

Please apply in person at Merchants Bank, online at www.merchantsbank.com/about/careers, or e-mail NLMessenger@merchantsbank.com with a cover letter and resume or to request an application

Job Summary

The primary role of this position will be to administer trusts and estates as part of contested and uncontested matters for which Merchants Bank is named as a fiduciary.  The ideal candidate will be able to deal with challenging and difficult situations with poise and patience.

Primary Duties:

  • Handle day to day administration of contested and uncontested trusts and estates stemming from the death of grantors and testators
  • Serve as the primary contact for trust and estate administration accounts
  • Review, interpret and analyze statutes and legal documents including wills, trusts, insurance policies, contracts, and court orders to ensure compliance with instructions and provisions of such legal documents
  • Identify, accumulate, and preserve estate assets when applicable
  • Preparation of account inventories and accountings
  • Work with real estate experts as necessary to handle rental and/or sale of property
  • Process transactions and arrange for payment of debts and legal obligations
  • Work with attorneys as necessary to handle probate or conservatorship proceedings
  • Work with accountants as necessary to ensure proper and timely tax filings associated with administration of trusts and probate estates
  • Ensure proactive and timely written and oral communication with estate beneficiaries, as well as respond to the questions, concerns, and requests of such beneficiaries
  • Written and oral communication with internal and external professionals including attorneys, accountants, court personnel, appraisers, bankers, real estate agents, insurance agents, auctioneers, and other various individuals involved with administering an estate
  • Evaluate new estate administration account opportunities and work with others to open and close accounts
  • Handle distributions to beneficiaries
Develop an understanding of the laws associated with probate, trust administration, and conservatorships


  • Bachelor’s degree or higher
  • 3+ years experience as part of a law firm, trust department, or similar employer
  • Working knowledge of probate process, conservatorships, and trust and estate administration, or an ability to gain such working knowledge
  • Paralegal, CTFA, or law degree preferred


An ability to be insensitive to criticism and deal with difficult individuals and situations with poise and patience will be critical.  Additional competencies are listed below.

  • Analytical thought process and strong problem-solving skills
  • Attention to detail
  • Excellent written and oral communication skills
  • Ability to build trust and credibility with attorneys and other professionals
  • Ability to take initiative and work independently
  • Action oriented
  • Excellent time management skills
  • Ability to work within a team environment 
  • Strong computer and technical skills including use of Microsoft software products
  • Customer service oriented 

Other Expectations:

  • Perform other duties as directed by Trust Department Manager and other senior departmental personnel
  • Contribute to a positive working environment
  • Work with internal and external stakeholders in a friendly manner
  • Complete compliance assignments as needed
  • Regular and dependable attendance
  • Travel throughout bank footprint as needed

Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.