Click here for a list of our locations, hours and phone numbers.
For Customer Assistance with the following, please use these bank contacts:
Contact us toll-free by calling 800-944-6285.
For Online Banking assistance, use this form, contact your local Merchants Bank office or call 866-496-0522.
For assistance with your Merchants Bank loan payment and loan escrow questions, please call our Loan Servicing department at 800-765-2194.
To report your Merchants Bank Credit Card lost or stolen:
• During regular banking hours, please call your local Merchants Bank office or contact our Credit Card Department directly at (507) 457-1160.
• After bank hours, weekends, or holidays, please call 1-800-325-3678.
To report a lost or stolen Merchants Bank Personal Debit Card or Business Debit Card, please call your local Merchants Bank during regular business hours, or:
• (866) 496-0522 (Monday-Friday, 8 a.m. to 4:30 p.m. CST, except holidays)
• (800) 264-5578 (available 24/7; after bank hours, weekends and holidays)
Contact our bank regulator (Comptroller of the Currency).
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