Hours
Lobby Hours
| Monday | 9:00 a.m. - 4:00 p.m. |
|---|---|
| Tuesday | 9:00 a.m. - 4:00 p.m. |
| Wednesday | 9:00 a.m. - 4:00 p.m. |
| Thursday | 9:00 a.m. - 4:00 p.m. |
| Friday | 9:00 a.m. - 4:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Drive Up Hours
| Monday | 8:00 a.m. - 5:00 p.m. |
|---|---|
| Tuesday | 8:00 a.m. - 5:00 p.m. |
| Wednesday | 8:00 a.m. - 5:00 p.m. |
| Thursday | 8:00 a.m. - 5:00 p.m. |
| Friday | 8:00 a.m. - 5:00 p.m. |
| Saturday | 8:30 a.m. - 12:00 p.m. |
| Sunday | Closed |
Observed Holidays
- January 1
- Closed for New Year's Day
- May 26
- Closed for Memorial Day
- July 4
- Closed for Independence Day
- September 1
- Closed for Labor Day
- November 27
- Closed for Thanksgiving
- December 24
- Closed at Noon for Christmas Eve
- December 25
- Closed for Christmas
- January 1, 2026
- Closed for New Year's Day
Services
- Notary
- Safe Deposit Box
Local Leadership
Our Eau Claire location is guided by our local President and the Merchants Bank Charter Board, made up of community members and business professionals. We're proud to be a community bank in Eau Claire helping individuals, families and businesses work toward their financial goals.
Regional President-North Region: Dan Massett
Community Involvement
Being a community leader is who we are. Our team volunteers thousands of hours each year in leadership and education roles in addition to local events.
Our local team is proud to be involved in volunteer efforts in Eau Claire and the surrounding communities.
Upcoming Events
Click here to see our company-wide calendar. Read about recent events.
Bundle Up Drive
All Merchants Bank Locations
Join our team in collecting new, warm winter clothing for our friends and neighbors in need as the colder months approach.
Acceptable donations include:
- Winter jackets
- Snow pants
- Scarves
- Hats
- Mittens
- Gloves
- Warm socks
- Long-sleeve shirts
- Sweaters
- Fleece pullovers
Our Eau Claire location first opened its doors in 1971 as London Square Bank, a state charted community bank. In 1996, the bank name was changed to American Bank to better reflect the area served. Merchants Bank acquired the location in 2014 from Alliance Bank.