Collection Solutions

ACH Debit Service Benefits

• Reduce the costs of collecting, depositing and reconciling checks
• Faster funds availability compared to traditional deposits
• Forecast cash flow more accurately
• Eliminates the possibility of lost, delayed, stolen or forged checks
• Increase customer retention as customers who set up electronic payments are less likely to move their business from you
• Provide service many customers have come to expect
• Save money by using lower-cost ACH transactions instead of wire transfers

How does ACH Debit Service work?

• To collect customer payments: You receive authorization from your customers to collect their payments using direct debit and create a file through ACH software or Commercial Online Banking. ACH files are processed based on your instructions and your customer’s payment is withdrawn from their account at the opening of the business day, as authorized. Your account is credited for the total file amount and is immediately available as cash.
• For cash concentration: Initiate using Commercial Online Banking to electronically move money from outlying accounts to your Merchants Bank account.

Would my business benefit from ACH Debit Services?

Yes, if your business:

• Wants to streamline the receivables function and reduce paperwork
• Wants to eliminate costs associated with collecting and depositing customer payments
• Has recurring monthly payments from the same customers
• Have multiple locations, subsidiaries, branches, or lockbox locations depositing to accounts at multiple banks
• Are interested in increasing control over your cash resources
• Use available cash for overnight investment or daily loan pay down

• Make deposits without going to the Bank
• Choose from desktop or mobile option

How does Deposit on Demand work?

• Using your check scanner or mobile phone, paper checks are converted to images and electronically transmitted to the Bank
• Your business can access past check images and view reports
• Deposit faster with character and legal amount recognition to reduce hand keying

Would my business benefit from Deposit on Demand?

Yes, if your business:

• Doesn’t handle a lot of cash
• Is geographically challenged (not located near our Bank locations)
• Has few personnel available to take deposits to the Bank
• Receives checks throughout the day and would like to make multiple deposits without multiple trips to the Bank
• Has higher receivable volume and wants to add efficiency to the deposit process

Lockbox Benefits

• Streamline your accounts receivable process and save staff time
• Peace of mind with online access to see which payments are being processed through multiple reporting and delivery options

How does Lockbox work?

• Lockbox options include retail, wholesale, property management and healthcare
• Your clients send payments directly to one of our 10+ lockbox locations nationwide where mail is picked up several times a day.
• Checks/remittance documents are scanned and deposited into your Merchants Bank account
• Easily view information and images through a secure website or directly transmit to your accounts receivable system for posting. Multiple options are available to suit your business needs.

Would my business benefit from Lockbox?

Yes, if your business:

• Wants to streamline the receivables function and reduce paperwork
• Wants to eliminate costs associated with collecting and depositing customer payments
• Has recurring monthly payments from the same customers
• Have multiple locations, subsidiaries, branches, or lockbox locations depositing to accounts at multiple banks

E Lockbox Benefits

• Streamline your accounts receivable process and save staff time
• Peace of mind with online access to see which payments are being processed
• Save time and stop waiting for checks in the mail

How does E Lockbox work?

• Convert your incoming bill pay checks into ACH deposits
• Easily view information and images through a secure website or directly transmit to your accounts receivable system for posting

Would my business benefit from E Lockbox?

Yes, if your business:

• Wants to streamline the receivables function and reduce paperwork
• Wants to eliminate costs associated with collecting and depositing customer payments
• Has recurring monthly payments from the same customers
• Have multiple locations, subsidiaries, branches, or lockbox locations depositing to accounts at multiple banks