Our experience working with Robb was amazing from start to finish! He is knowledgeable, responsive and he made the process feel much less overwhelming for us a first-time homeubuyers. If we had any questions they were always answered in a timely manner and with adequate information. With Robb’s guidance, we felt confident and supported from application to closing.
My lender did a great job! Everything with getting my mortgage went smoothly!
We're so glad we chose Merchants Bank to help us buy our house. Our mortgage lender was incredibly supportive and helped us achieve our greatest dream. The bank has an excellent team with people who speak our language and took the time to explain every step of the process.
Robb was an amazing support for us as we navigated selling our first home and buying our next. Having had a great experience with him when we bought our first home eight years ago, we knew we wanted his help again. Robb communicates clearly and ensures we understand everything before moving forward. His experience is evident in the welcome advice he has given us. He is patient, kind, and always available to answer any questions. We recommend him to all our friends and family.
When you’re buying a home, it’s a big decision. I appreciated that Robb took care of business, but also took the time to get to know me. We clicked. He made me feel comfortable.
Working with Robb to buy my first home was a smooth and pleasant experience. He does a great job with getting to know his clients, explaining the process, and makes himself available for questions and concerns at any time of any day.
Working with Robb was amazing. He was always ahead of the game, ready to respond quickly with the next steps and get information to move the process along, making it as easy and smooth as possible!
Our lender truly outdid the level of service most people would expect. His ongoing help throughout this process was invaluable, and his dedication was made clear when he went the extra mile to attend the closing. I can’t thank him enough!
We appreciated all of Robb's efforts and work on our loan. It was an amazing experience and we'll be referring friends and people to him. The communication and quickness was second to none!
We appreciate all of Robb's help and will definitely be recommending him and the entire team to others.
Robb did an amazing job making everything go through smoothly, keeping me informed and comfortable with the information. I have been banking with Merchants Bank for many years, and am pleased that I am able to continue my finances with them.
My experience working with Robb and Merchants Bank was excellent. Robb is a professional who answered my questions promptly and addressed any concerns I had. Throughout the mortgage process, I never felt alone. I highly recommend Robb and Merchants Bank for anyone in need of mortgage services.
Meet Robb Nelson
For nearly two decades I have had the pleasure of being a trusted mortgage lender/partner helping individuals navigate the home buying and refinancing process. I understand everyone’s situation is unique and my mission to help you achieve your real estate financial goals. Whether you're looking to buy your first house, a larger house, build your forever home, or simply hope to refinance an existing home, I look forward to working with you.
Top Tip from Robb
Start your home buying process by contacting a mortgage lender first and applying for mortgage pre-approval. You can make your offer stand out with a Merchants Bank Pre-Approval Letter.
Get in Touch with Robb
Loans subject to credit approval.