We're so glad we chose Merchants Bank to help us buy our house. Our mortgage lender was incredibly supportive and helped us achieve our greatest dream. The bank has an excellent team with people who speak our language and took the time to explain every step of the process.
Robb was an amazing support for us as we navigated selling our first home and buying our next. Having had a great experience with him when we bought our first home eight years ago, we knew we wanted his help again. Robb communicates clearly and ensures we understand everything before moving forward. His experience is evident in the welcome advice he has given us. He is patient, kind, and always available to answer any questions. We recommend him to all our friends and family.
When you’re buying a home, it’s a big decision. I appreciated that Robb took care of business, but also took the time to get to know me. We clicked. He made me feel comfortable.
Working with Robb to buy my first home was a smooth and pleasant experience. He does a great job with getting to know his clients, explaining the process, and makes himself available for questions and concerns at any time of any day.
Working with Robb was amazing. He was always ahead of the game, ready to respond quickly with the next steps and get information to move the process along, making it as easy and smooth as possible!
We appreciated all of Robb's efforts and work on our loan. It was an amazing experience and we'll be referring friends and people to him. The communication and quickness was second to none!
We appreciate all of Robb's help and will definitely be recommending him and the entire team to others.
Robb did an amazing job making everything go through smoothly, keeping me informed and comfortable with the information. I have been banking with Merchants Bank for many years, and am pleased that I am able to continue my finances with them.
My experience working with Robb and Merchants Bank was excellent. Robb is a professional who answered my questions promptly and addressed any concerns I had. Throughout the mortgage process, I never felt alone. I highly recommend Robb and Merchants Bank for anyone in need of mortgage services.
Getting a construction loan with Robb was about as efficient and painless as is possible. Robb was very fast at responding to questions and taking care of tasks needed to move the process forward (which for us was very important). After a less than happy experience with another bank, it was reassuring to have Robb keeping us updated on how things were going as well as explaining what to expect.
Thank you so much, Robb. You made this process so much easier to get through and really helped us understand what was going on.
Robb, our mortgage lender, explained everything so well and covered all the bases. He made the mortgage process so easy for us!
Robb made purchasing a home less stressful! He was always willing to explain, take extra time and made this process much easier! Bank at Merchants because of people like Robb.
Robb, our mortgage lender at Merchants Bank, was incredible. As first-time home buyers, he eased our stress by answering all of our questions within minutes and explaining everything thoroughly. Our closing went well, and we couldn’t have done it without him. After closing Robb followed up with us to answer any questions and to make sure we were comfortable in our new home. We highly recommend Robb at Merchants Bank.
It was a pleasure working with Robb as we set out to purchase a summer cabin. He was communicative, thorough, and reassured us every step along the way. We appreciated the video message he sent us after closing, and the follow-up email checking in on our new property. We chose to work with Merchants Bank because it feels personal and we feel cared for. Robb was an excellent example of the kind of service we were hoping for and ultimately received.
Meet Robb Nelson
For nearly two decades I have had the pleasure of being a trusted mortgage lender/partner helping individuals navigate the home buying and refinancing process. I understand everyone’s situation is unique and my mission to help you achieve your real estate financial goals. Whether you're looking to buy your first house, a larger house, build your forever home, or simply hope to refinance an existing home, I look forward to working with you.
Top Tip from Robb
Start your home buying process by contacting a mortgage lender first and applying for mortgage pre-approval. You can make your offer stand out with a Merchants Bank Pre-Approval Letter.
Get in Touch with Robb
Loans subject to credit approval.