Hours
Lobby Hours
Monday | 9:00 a.m. - 4:00 p.m. |
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Tuesday | 9:00 a.m. - 4:00 p.m. |
Wednesday | 9:00 a.m. - 4:00 p.m. |
Thursday | 9:00 a.m. - 4:00 p.m. |
Friday | 9:00 a.m. - 4:00 p.m. |
Saturday | Closed |
Sunday | Closed |
Drive Up Hours
Monday | 8:00 a.m. - 5:00 p.m. |
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Tuesday | 8:00 a.m. - 5:00 p.m. |
Wednesday | 8:00 a.m. - 5:00 p.m. |
Thursday | 8:00 a.m. - 5:00 p.m. |
Friday | 8:00 a.m. - 5:00 p.m. |
Saturday | 8:30 a.m. - 12:00 p.m. |
Sunday | Closed |
Observed Holidays
- January 1
- Closed for New Year's Day
- May 26
- Closed for Memorial Day
- July 4
- Closed for Independence Day
- September 1
- Closed for Labor Day
- November 27
- Closed for Thanksgiving
- December 24
- Closed at Noon for Christmas Eve
- December 25
- Closed for Christmas
- January 1, 2026
- Closed for New Year's Day
Services
- Notary
- Safe Deposit Box
About Our Eau Claire Branch
Our Eau Claire branch services the Chippewa Valley area and is located on Mall Drive. Our local team offers a full-service banking experience, including meeting your daily banking needs of deposits, withdrawals and general money management; opening new accounts; applying for personal, mortgage or business lending needs; and connecting you with our Wealth Management experts.
Find Eau Claire lenders:
The Eau Claire location is guided by our Merchants Bank Charter Board, which is made up of community members and business professionals. We're proud to be a community bank in Eau Claire helping individuals, families and businesses work toward their financial goals.
Being a community leader is an important part of our mission. Our local team is proud to be involved in volunteer efforts in Eau Claire and the surrounding communities.

Regional President-North Region: Dan Massett
Our History
Our Eau Claire location first opened its doors in 1971 as London Square Bank, a state charted community bank. In 1996, the bank name was changed to American Bank to better reflect the area served. Merchants Bank acquired the location in 2014 from Alliance Bank.